Jessica Hinman

USO Speaker Series: The Importance of Customer Service

The definition of “customer” is fairly clear to all, but sometimes it is helpful to understand the overarching concept, especially as creative thinking emerges about providing exceptional customer experiences for internal and external customers who may define experience differently. The importance of employee satisfaction is just as great as that of customer satisfaction.When your employees

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FCP Euro Releases Inaugural CSR Impact report

08/09/2022 — FCP Euro Releases Inaugural Corporate Social Responsibility Annual Impact Report Connecticut-based e-commerce retailer FCP Euro has released the company’s first Corporate Social Responsibility (CSR) Annual Impact Report, detailing its approach and engagement with the sustainability topics that matter to its greater community. In June 2020, FCP Euro took a public stance committing to creating a more deliberate and transparent focus

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Conquering Imposter Syndrome

2022 Women in Auto Care Conference Download the Full Presentation Women, especially those in male-dominated industry, are frequently affected by the feelings of Imposter Syndrome. Even when we are fully supported in our roles and by our peers, we experience that never-ending doubt, which limits us both professionally and personally. Corporate culture historically has exacerbated

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Racing Pride Launches in North america

Racing Pride – a movement positively promoting LGBTQ+ inclusion in the international Motorsport community – has announced their North American launch and we’re beyond excited to be one of their official partners. FCP Euro’s Corporate Social Responsibility Committee was introduced with Racing Pride in June last year and quickly built a connection in educating and promoting

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Developing a Sustainable Workforce Through Diversity, Equity, and Inclusion

Presented by: Tammy Tecklenburg, Principal, Tecklenburg Advisors. Speakers include: Jessica Hinman, Chief Corporate Responsibility Officer, FCP Euro and Lani Glancy, Vice President, Talent Development, DEI & Communications, AutoZone The importance of diversity, equity, and inclusion (DEI) has been increasing for every industry. However, can the auto care industry lead the way by embracing DEI efforts

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How FCP Euro Will Give Back to Employees & Community

FCP Euro is excited to introduce CSR and welcome a new member to our growing team, Jessica Hinman. Jessica, the former Manager of Global Corporate Social Responsibility at Pratt & Whitney, joins FCP Euro as our Chief Corporate Social Responsibility Officer. Below is a Q&A regarding what CSR is, Jessica’s personal and professional history, why

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FCP Euro raises $50K for Veterans

https://www.youtube.com/watch?v=Sp6L_vvGQJM This Memorial Day Weekend 2021, FCP Euro donated 5% of all sales to the PenFed Foundation, directly supporting veterans and active service members.  As part of our vision to be the world’s most trusted resource for European vehicle ownership, maintenance, and repair, we have a responsibility to make a positive and sustainable impact on the communities we

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